Last updated 1 December 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014’

This inspection took place on 24 October 2017 and was unannounced. The inspection was carried out by one adult social care inspector.

We reviewed the Provider Information Record (PIR) before the inspection. The PIR is a form that asks the provider to give some key information about the service, what the service does well and the improvements they plan to make. We also looked at notifications sent in by the service. A notification is information about important events which the service is required to tell us about by law. We looked at previous inspection reports and other information we held about the home before we visited.

During this inspection we met with the majority of the people who lived at the home and spoke with 15 people in more depth. We also spoke with six members of staff, six visitors and a visiting healthcare professional. The registered manager was on leave but the deputy manager was available throughout the inspection. We also met with one of the provider’s operations managers who supported the home.

We looked at a number of records relating to individual care and the running of the home. These included four care and support plans and records relating to health and safety, staff training and the quality monitoring of the service.