• Doctor
  • GP practice

Tieve Tara Medical Centre

Overall: Good read more about inspection ratings

Park Dale, Castleford, West Yorkshire, WF10 2QP (01977) 668455

Provided and run by:
Spectrum Community Health C.I.C.

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

Date of Assessment: 17 February 2026 to 19 March 2026. Tieve Tara Medical Centre is an NHS GP practice which provides primary care services and is located at Park Dale, Castleford, West Yorkshire, WF10 2QP. The practice is registered with the Care Quality Commission (CQC) to deliver the following regulated activities; diagnostic and screening procedures, maternity and midwifery services, treatment of disease, disorder or injury, family planning and surgical procedures. The service operates under the CQC registered provider Spectrum Community Health C.I.C. The practice is situated within the NHS West Yorkshire Integrated Care Board, and delivers Personal Medical Services to a patient population of around 5,500. The practice is part of Wakefield North Primary Care Network (PCN).
Tieve Tara Medical Centre is managed by a head of primary care. Clinical services are delivered by 5 contracted GPs, 1 advanced nurse practitioner, 1 clinical pharmacist, 1 lead nurse, 2 practice nurses, 1 nurse associate, and 1 healthcare assistant. The clinical team is supported by a practice manager and a team of receptionists and administration staff. In addition, a number of staff employed by their primary care network (PCN) such as pharmacy team members work at the practice to support care delivery.
Information published by Public Health England shows that deprivation within the practice population group is ranked 1 (1-10, where 1 is most deprived and 10 is least deprived). According to the latest available data, the ethnic make-up of the practice area is 97% White, 3% Other.

The practice was previously inspected in October 2024 and rated requires improvement overall and in the key questions safe and well-led, and was also found to be in breach of Regulation 17 (Good governance) of the Health and Social Care (Regulated Activities) Regulations 2014. The practice was rated good in the key questions effective, caring, and responsive. We carried out this assessment to review the practice's current performance in the key questions safe, effective, and well-led, and to assess progress made regarding the breach related to good governance.

At this inspection we found the provider had made improvements, although there were some remaining concerns relating to medicines monitoring and safety alerts. In addition, improvements had been made in respect of the oversight of staff training, clinical supervision, and the maintenance of a safe environment, and consequently, the provider was no longer in breach of Regulation 17 (Good governance).

The service had a culture of learning from complaints and incidents, and processes were in place whereby staff and others could raise concerns. People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met the needs of people, were clean and well-maintained and any risks mitigated. Staff had the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Overall staff managed medicines well, although there were still areas which needed continued improvement. At the time of the assessment the service was implementing a transformation programme which involved changes to the service delivery model, and demand and capacity planning.

People were involved in assessments of their needs. Staff reviewed assessments taking account of people’s communication, personal and health needs. Care was based on latest evidence and good practice. Staff worked with all agencies involved in people’s care for the best outcomes and smooth transitions when moving between services. Staff made sure people understood their care and treatment to enable them to give informed consent. Staff involved those important to people and took decisions in people’s best interests where they did not have capacity.

Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff generally felt supported to give feedback, although some staff felt that communication could be improved. Staff understood their roles and responsibilities. Managers worked with the local community to deliver the best possible care. There was a culture of continuous improvement and service development. Governance and oversight processes were in place which supported the effective management of care, as well as an ongoing organisational transformation project which was underway within the practice at the time of our assessment.

During an assessment under our new approach

Tieve Tara Medical Centre is a NHS GP practice which provides primary care services to patients in Castleford, West Yorkshire. The practice is registered with the Care Quality Commission to deliver the regulated activities; diagnostic and screening procedures, maternity and midwifery services, treatment of disease, disorder or injury and surgical procedures. The practice is situated within the NHS West Yorkshire Integrated Care Board and delivers Personal Medical Services to a patient population of 5,595. The practice is part of Wakefield North Primary Care Network (PCN).

Tieve Tara Medical Centre is managed by a head of primary care. Clinical services are delivered by 2 salaried GPs, 3 regular locum GPs, 1 advanced nurse practitioner, 1 clinical pharmacist, 1 lead nurse, 1 practice nurse, 1 nurse associate, and 1 healthcare assistant. The clinical team is supported by a practice manager and a team of receptionists and administration staff. In addition, a number of staff employed by PCN work at the practice.

Information published by Public Health England shows that deprivation within the practice population group is ranked 1 (1-10, where 1 is most deprived and 10 is least deprived). According to the latest available data, the ethnic make-up of the practice area is 96% White, 4% Other.

The practice was previously inspected in July 2023 and rated requires improvement overall and in the key questions safe and effective. The practice was rated good in the key questions caring, responsive and well-led. We carried out this assessment to review the practices current performance in the key questions safe, effective, and well-led. Following this assessment, the practice is rated requires improvement overall and in the key questions safe and well-led. The practice is rated good in the key question effective. We have identified a breach of regulation 17 (good governance) and have asked the provider for an action plan in response to the concerns found at this assessment.

06 July 2023

During a routine inspection

We carried out an announced comprehensive inspection at Tieve Tara Medical Centre on 5 and 6 July 2023. Overall, the practice is rated as requires improvement.

Safe - requires improvement

Effective - requires improvement

Caring - good

Responsive - good

Well-led - good

Why we carried out this inspection

We carried out this inspection as a new provider Spectrum Community Health C.I.C had registered with CQC to deliver services from Tieve Tara Medical Centre.

How we carried out the inspection

This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.

This included:

  • Conducting staff interviews using video conferencing.
  • Completing clinical searches on the practice’s patient records system (this was with consent from the provider and in line with all data protection and information governance requirements).
  • Reviewing patient records to identify issues and clarify actions taken by the provider.
  • Requesting evidence from the provider.
  • Undertaking a visit to the practice location.

Our findings

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We found that:

  • Patients’ needs were assessed. However, care and treatment had not always been delivered in line with current standards and evidence-based guidance. For example, we identified concerns in relation to medicines management, the diagnosis of conditions, and monitoring and follow-up of patients with long-term conditions. In addition, the clinical supervision of non-medical prescribers was limited and not formalised.
  • Fire evacuation drills had not been undertaken recently.
  • The provider had undertaken a project to reduce repeat prescribing of hypnotic medicines, and antibiotic prescribing rates had shown an over reduction over the past 4 years.
  • Staffing, both clinical and non-clinical, was a challenge, and at the time of inspection the provider relied on regular locums to deliver GP services. We saw that the provider had measures in place to tackle staffing issues and had recently appointed new non-clinical staff to the practice.
  • The provider had a programme of quality improvement activities in place which included clinical audit.
  • Child immunisation rates were close to or above national targets.
  • Staff, patients and partner organisations were generally positive about their views of the practice.
  • Senior provider staff had the skills and competence to effectively manage the service. Governance and performance management processes were in place.

We saw an area of outstanding practice:

  • The provider had worked closely with others such as Spectrum Community Health C.I.C’s own charitable arm Spectrum Health and other community groups to improve the health and wellbeing of the local population.

We found one breach of regulations. The provider must:

  • Ensure that care and treatment is provided in a safe way to patients.

In addition, the provider should:

  • Work to improve cervical screening and breast screening rates.
  • Improve the numbers of carers identified by the practice.
  • Continue to implement measures to improve capacity via recruitment.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services