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Inspection report

Date of Inspection: 9 December 2013
Date of Publication: 7 January 2014
Inspection Report published 7 January 2013 - Easy to Read PDF | 754.44 KB

Overview

Inspection carried out on 9 December 2013

During a routine inspection

Staff we spoke with told us that they had training in the Mental Capacity Act 2005. Staff demonstrated an understanding of consent issues and how to support people who refused care.

One relative told us “There is a good programme of activities; I can’t praise staff enough. It is a very good home and well managed. We took a long time to find a good home and if we didn’t like it he wouldn’t be there”. We saw staff treating people sensitively and respectfully and we noted that there was a good rapport between the staff and people living at Homelands.

We asked care workers how they administered medication. One care worker told us they “put the medication into a pot, this is not touched by hand. The witness will check and we do this until all the medication is prepared. We lock the cupboard and go to the person and explain what is happening. We take time and explain what the person is having and check they are OK. If the person refuses we assess the person’s mood and give a little more time”.

The care workers we spoke with told us they had good opportunities for training. One care worker said “the training is second to none; I am very happy with the training I receive”.