The Care Quality Commission

Archived: Little Arches Care Home

83 Cambridge Street, Clifton, Rotherham, South Yorkshire, S65 2ST (01709) 839998

Provided and run by:
Little Arches

Important: The provider of this service changed. See new profile

All Inspections

21 December 2012

During a routine inspection

We saw that before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. We spoke with all four people living at the home. They told us they decided things about their daily lives and said staff respected their choices.

People's comments indicated they received the care and support they needed and were happy with how staff supported them. We saw they were involved in a variety of social activities in the community and carried out day to day living skills, such as cleaning their rooms and food shopping.

People received a well balanced diet and were involved in choosing what they ate. They told us they enjoyed the food available and confirmed they had helped to choose what meals were included on the menu.

The premises were generally in a good condition and were clean and fresh throughout. The people we spoke with said they were happy with their rooms and the home's general facilities.

Checks had been carried out on staff before they started to work at the home to make sure they were suitable to work with vulnerable people. This included ensuring they underwent a Criminal Records Bureau (CRB) check.

We saw the complaints procedure was available to people who used and visited the service. People told us they had no complaints but felt comfortable taking any concerns to staff. One person commented. 'I love living here, the staff are so kind.'

12 December 2011

During a routine inspection

People told us they had input to their care plans and were able to talk to staff about what they wanted to do on a daily basis. They said there were lots of social activities organised, both in the community and in the home, which they enjoyed.

Visitors to the service told us 'People are being well looked after and have a very good social life'.

People told us that staff explained all procedures and treatment to them and respected their decisions about care.

People we spoke with understood about safeguarding of adults and told us that they felt safe within the service. People said they were aware of their rights and choices and were confident in the systems set up by the service to enable them to voice any concerns.