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Beaumont Park Nursing and Residential Home Good

Inspection Summary


Overall summary & rating

Good

Updated 23 February 2021

About the service

Beaumont Park Nursing and Residential Home (Beaumont Park) is a residential care home providing personal and nursing care to 25 people at the time of the inspection. Beaumont Park accommodates up to 46 people in one adapted building across two floors.

People’s experience of using this service and what we found

People told us they felt safe and well cared for by the staff team. People’s relatives were also very happy with the care and told us staff were caring and kind and did not rush their family members when providing care.

One relative told us, “The staff I cannot fault. They are lovely, any concerns, I phone up and can speak to the senior carer. It is very reassuring as it was a big step for [My family member] to go into a care home.”

People were supported by staff who understood how to keep them safe. Staff had been given training in safeguarding and the specific conditions people were diagnosed with. This helped to ensure they had the correct knowledge and skills to carry out their roles.

People were given medicines correctly and on time and supported to access various health professionals as required. Relatives told us that staff kept them informed about all changes to their family member’s care and medical needs.

Staff supported people to maintain regular contact with their relatives and friends by using visiting pods in the garden when the government guidance allowed. Relatives spoke very highly of how welcoming, warm and clean the pods were. When face to face visits were not possible, people were supported to use telephone and video calls to stay in touch with their relatives.

People and relatives were very happy with how the service was being managed and felt happy to make contact with the manager or staff team to raise concerns should they have any. People’s views were sought through conversation and phone calls to their relatives. This was used to make any changes or improvements to the care that was needed.

People were supported by staff who had been checked for suitability work in their role by the manager and who were supported to have regular training and checks on their competency.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (published 10 December 2019) and there were multiple breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

We received concerns in relation to the management of the care home, staffing levels and training, infection prevention and control and people’s care needs. As a result, we undertook a focused inspection to review the key questions of safe and well-led only to review these concerns and follow up on the previous breaches of regulation.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.

We found no evidence during this inspection that people were at risk of harm from the concerns raised. Please see the safe and well-led sections of this full report. The provider had taken action following the last inspection to make improvements where required.

We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.

Inspection areas

Safe

Good

Updated 23 February 2021

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 23 February 2021

Caring

Good

Updated 23 February 2021

Responsive

Requires improvement

Updated 23 February 2021

Well-led

Good

Updated 23 February 2021

The service was well-led.

Details are in our well-led findings below.