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Inspection Summary


Overall summary & rating

Good

Updated 5 September 2017

We carried out this unannounced inspection on 19 July 2017.

Hartington House is a care home that provides care for up to five adults with a mental health illness. At the time of our inspection four people were living at the home. These people had lived together for a number of years. The home is a large terraced property, which has been adapted so each person has their own bedroom. There was a communal lounge, kitchen/diner and bathrooms and toilets. The home is close to Bolton town centre and other local amenities such as shops, a supermarket and public house.

The provider has three small care homes in Bolton all in close proximity to one another and there is a registered manager that oversees all three homes. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. On the day of our inspection the registered manager was on annual leave. The home was being managed by the deputy manager who was present for the inspection.

At the last inspection the service was rated overall good. At this inspection we found the service remained good.

People continued to remain safe from the risks of abuse or ill-treatment. This was because staff members knew how to recognise and respond to such concerns.

People were supported by enough staff to meet their needs and people received their medicines safely. The provider followed safe recruitment procedures when employing new staff members. Staff members had the training and skills to meet people's individual needs.

People received support that continued to be caring. Staff members respected people's privacy, dignity and promoted independence through personal skill building. Staff members knew people's support needs and assisted them as they wanted.

People had care and support plans that reflected the areas of their lives, which they needed support with. When changes occurred in people's needs these care and support plans were reviewed to reflect the changes.

People were supported to have choice and control over their lives. They were assisted by staff in the least restrictive way possible. Staff were aware of current guidance, which directed their practice. People's human rights were protected by the staff who supported them.

People were encouraged to raise any concerns or complaints. The provider had systems in place to address any issues raised with them. Staff members felt valued as employees and their opinions and ideas were encouraged by the provider. The provider had systems in place to monitor the quality of service and where necessary made changes to drive improvements.

Inspection areas

Safe

Good

Updated 5 September 2017

The service remains safe.

Effective

Good

Updated 5 September 2017

The service remains effective.

Caring

Good

Updated 5 September 2017

The service remains caring.

Responsive

Good

Updated 5 September 2017

The service remains responsive.

Well-led

Good

Updated 5 September 2017

The service remains well-led.