You are here

All reports

Inspection report

Date of Inspection: 23 June 2014
Date of Publication: 15 July 2014
Inspection Report published 15 July 2014 PDF | 60.77 KB

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We carried out a visit on 23 June 2014 and talked with staff.

We looked at storage of medication.

Our judgement

Patients were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

Reasons for our judgement

During our last inspection in October 2013 we found that the provider did not accurately record the exact quantity of each medicine held in the service. We saw that some medicines were stored in clinical rooms and these were not kept securely. We also saw that the care records had no information about what medicine had been administered.

The provider told us in their action plan they would document the medication name, strength, site of administration, time, date and signature for all eye drops administered to patients. Eye drops would be stored in a locked cupboard or refrigerator outside of clinic times, and the amount of single dose units remaining in open boxes would be recorded on a regular basis.

During this inspection the provider told us they had introduced a system for clearly recording the medication name, strength, site of administration, time, date and signature in patient notes. We saw that staff were using this system and the relevant information was recorded in patient notes. This meant accurate records were being maintained to help keep patients safe.

We saw that medication was stored in a locked cupboard when the clinic was not operating. Medication that was temperature sensitive was stored appropriately in a locked refrigerator. There were records of the maximum and minimum temperature for the medication fridge which demonstrated the medicines were being kept at a suitable temperature. The provider had introduced a system for recording the amount of single dose units of medication remaining in open boxes plus any additional stock. We saw records that demonstrated the stock levels were checked and recorded each month. The records indicated the amount of medication available and the expiry date. Any required action, for example, reordering stock, was also recorded. This meant the provider would be able to audit the amount of medication given against the amount of medication remaining should the need arise.