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Inspection Summary


Overall summary & rating

Good

Updated 10 May 2017

The inspection visit took place on 19 and 20 April 2017, the first day was unannounced.

Rough Lee Care Home provides accommodation and personal care for up to 15 people with physical disabilities. At the time of the inspection 14 people were accommodated in the home. The home is a detached purpose built property with large gardens and a car park. All accommodation and facilities are located on the ground floor. Private parking facilities are available.

At the last inspection in July 2014 the service was rated Good. At this inspection we found the service remained good.

The registered manager had systems in place to record safeguarding concerns, accidents and incidents and take appropriate action when required. Recruitment checks were carried out to ensure suitable people were employed to work at the home. Our observations and discussions with staff and people who lived at the home confirmed sufficient staff were on duty.

The registered manager understood the requirements of the Mental Capacity Act 2005 (MCA) and the Deprivation of Liberty Safeguards (DoLS). This meant they were working within the law to support people who may lack capacity to make their own decisions.

Risk assessments had been developed to minimise the potential risk of harm to people who lived at the home. These had been kept under review and were relevant to the care and support people required.

Care plans were in place detailing how people wished to be supported. People who received support, or where appropriate their relatives, were involved in decisions and consented to their care.

People’s independence was promoted.

Staff responsible for assisting people with their medicines had received training to ensure they had the competency and skills required.

We observed regular snacks and drinks were provided between meals to ensure people received adequate nutrition and hydration. Comments from people who lived at the home were all positive about the quality of meals provided. One person said, “The food here is the best.”

We found people had access to healthcare professionals and their healthcare needs were met.

People who lived at the home told us they were encouraged to participate in activities of their choice and a range of activities that had been organised. Entertainers were arranged on a regular basis.

People who used the service and their relatives knew how to raise a concern or to make a complaint. The complaints procedure was available and people said they were encouraged to raise concerns.

The registered manager used a variety of methods to assess and monitor the quality of Rough Lee Care Home. These included external audits, regular internal audits of the service, surveys and staff and resident meetings to seek the views of people about the quality of care being provided.

Inspection areas

Safe

Good

Updated 10 May 2017

The service was good.

Effective

Good

Updated 10 May 2017

The service remains good.

Caring

Good

Updated 10 May 2017

The service remains good.

Responsive

Good

Updated 10 May 2017

The service remains good.

Well-led

Good

Updated 10 May 2017

The service remains good.