During a check to make sure that the improvements required had been made
The provider wrote to us on 8 March 2014. We were informed that all staff would be required to provide recruitment and training documentation and a system would be developed for monitoring the quality of the service.
During this inspection we reviewed the progress the provider had made to ensure staff received appropriate development, appraisal and supervision. We looked at improvements to the system for monitoring and assessing the quality of the service.
Information on staff professional development and appraisal had been updated and a process had been put in place to monitor this. Although the provider had introduced systems to monitor the quality of the service, some policies and procedures had not been updated to reflect that the provider was no longer registered with the General Medical Council (GMC).
People who use the service were provided with sufficient information to assist then to make a decision about their treatment. People had a treatment plan and the surgical procedure took place in a clean and well maintained environment.
We found that suitable arrangements had not been put in place to ensure that staff were receiving appropriate training, professional development, supervision and appraisal. Systems were not in place to audit and assess overall quality and safety at the clinic.