Psychiatric And Psychological Consultant Services Limited

The service had a clear learning culture and people could raise concerns. Managers investigated incidents thoroughly and took appropriate action to safeguard people. Staff understood and managed risks, and staff had the right skills, qualifications and experience to meet patients’ needs. Managers made sure staff received training and regular supervision and appraisals to maintain high-quality care.

However, there were some gaps in safeguarding, Prevent (radicalisation), and information governance training. Managers were working with clinicians to improve training compliance.