Psychiatric And Psychological Consultant Services Limited

Updated 24 March 2026

Psychiatric and Psychological Consultant Services Limited aims to provide specialised mental health assessment, treatment, psychotherapy and counselling on an out-patient basis. At the time of the inspection, the provider contracted with 22 clinicians to undertake clinical work with patients over the age of 15. The service has a medical director, a practice manager and a team of administrative staff.

This service was last inspected in July 2019, when it was rated as Good overall, with ratings of good in all areas except Effective which was rated as Requires improvement. The psychiatric care and prescribing by this provider comes under the regulation of CQC.

Following this inspection, the overall rating for the hospital location remains Good. The service was rated Good in all areas.

We visited the service after providing 3 working days’ notice on 12 November 2025. During the inspection visit and in the weeks following the visit, we spoke with 7 patients/carers of patients, and 17 members of staff including the CEO (and registered manager), director of operations, head of client liaison, medical director, nominated individual, 4 psychiatrists, 6 psychologists, a psychotherapist, and administrators. We looked at 5 patient records.

At the previous inspection we found that the process for auditing clinical consultations, prescribing and referrals was not fully effective. We found an improvement in this area at the current inspection.

Patients and carers we spoke with were very positive about their experience of the service valuing the flexibility of the service, and individual relationships with clinicians. It was clear that they were involved in decisions about their care.

We observed appropriate risk assessment and planning, and advice to patients in the event of a crisis. Staff had access to training, although there were some gaps in training, that managers were attempting to address. There were safe systems for prescribing medicines, and clear processes for safeguarding people. We found evidence of good contact with patients’ GPs and other healthcare professionals.

Managers were clear about the challenges and risks to the service. Staff could access relevant policies and procedures, but at the time of the inspection a significant number of policies were in the process of being amended, so not available in their final version. Psychologists and psychiatrists, we spoke with indicated that there could be more multidisciplinary working.

There were some gaps in staff training including in safeguarding and information governance. Managers were working with clinicians to improve training compliance.

Updated 18 August 2025

Psychiatric and Psychological Consultant Services Limited aims to provide specialised mental health assessment, treatment, psychotherapy and counselling on an out-patient basis. At the time of the inspection, the provider contracted with 22 clinicians to undertake clinical work with patients over the age of 15. The service has a medical director, a practice manager and a team of administrative staff.

This service was last inspected in July 2019, when it was rated as Good overall, with ratings of good in all areas except Effective which was rated as Requires improvement. The psychiatric care and prescribing by this provider comes under the regulation of CQC.

Following this inspection, the overall rating for the hospital location remains Good. The service was rated Good in all areas.

We visited the service after providing 3 working days’ notice on 12 November 2025. During the inspection visit and in the weeks following the visit, we spoke with 7 patients/carers of patients, and 17 members of staff including the CEO (and registered manager), director of operations, head of client liaison, medical director, nominated individual, 4 psychiatrists, 6 psychologists, a psychotherapist, and administrators. We looked at 5 patient records.

At the previous inspection we found that the process for auditing clinical consultations, prescribing and referrals was not fully effective. We found an improvement in this area at the current inspection.

Patients and carers we spoke with were very positive about their experience of the service valuing the flexibility of the service, and individual relationships with clinicians. It was clear that they were involved in decisions about their care,

We observed appropriate risk assessment and planning, and advice to patients in the event of a crisis. Staff had access to training, although there were some gaps in training, that managers were attempting to address. There were safe systems for prescribing medicines, and clear processes for safeguarding people. We found evidence of good contact with patients’ GPs and other healthcare professionals.

Managers were clear about the challenges and risks to the service. We found that key information about the service provided on the service’s website was not up to date. Staff could access relevant policies and procedures, but at the time of the inspection a significant number of policies were in the process of being amended, so not available in their final version. Psychologists and psychiatrists, we spoke with indicated that there could be more multidisciplinary working.

There were some gaps in staff training including in safeguarding and information governance. Managers were working with clinicians to improve training compliance.