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Archived: Ian Cardwell and Mr Thomas Cardwell

The provider of this service changed - see new profile


Inspection carried out on 3, 4 May 2011

During a routine inspection

People told us they were happy living in the home and they were able to express their views and opinions about the level and type of care they were provided. One person said �I�m happy living here and I feel very well looked after� and another person commented, �It�s very homely�. People spoken with felt they were well cared for and the staff respected their rights to privacy and dignity.

Visitors were welcome in the home at any time and people said they were supported to maintain good contact with their family and friends. Relatives spoken with were very satisfied with the quality of care provided and felt that their family members were looked after in a caring and sensitive manner.

People made complimentary comments about the food and said that staff were aware of their likes and dislikes, so they were could plan the meals around everyone�s preferences.

People liked their bedrooms and were able to furnish them with them with their own belongings and possessions.

People made positive comments about the staff team and felt they could talk to the any of the staff or the manager if they had a problem or query.