Archived: Cedar Grange

Updated 29 October 2025

Cedar Grange is a residential care home supporting older people, including people living with dementia. We visited the service on 8 and 9 December 2025. At the time of our assessment there were 19 people living at the service. We carried out this assessment to check the provider had made the required improvements after our last assessment of the service. At the last assessment we found concerns relating to risk management, staffing and recruitment. At this assessment improvements had been made. Risks to people’s health, safety and wellbeing were assessed and regularly reviewed. There were enough staff to meet people’s needs and support them safely. Staff were kind, compassionate and knew people well. The service was clean, and the environment personalised. Risks to people’s health, safety and wellbeing were assessed and regularly monitored. The provider ensured treatment, support and quality of care promoted good outcomes. One relative told us, “[Name] only just moved in, so we’ve not had a review yet, but they keep me updated”. The provider met people’s needs without delay and people told us they would recommend the service to others.

Updated 29 October 2025

People were supported by staff who treated them with kindness and respect. Staff placed people at the centre of their care. People had a choice about how they wanted to receive support, and they received care from regular staff who were familiar to them. People and relatives spoke positively about the service and people told us they felt safe when staff were supporting them. One person told us, “It’s great, staff are great, I go out." Feedback from relatives included, “The staff are always going backwards and forwards, checking on [Name]” and “They know [Name] really well and are patient with [Name].” Our observations confirmed the approach of staff was caring, people’s views mattered and they were listened to and had choice in how they spent their day.