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The Leylands - Residential Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 15 July 2017

The Leylands is located in Wolverhampton. It is a service which provides accommodation and personal care for up to 21 older people, some of whom are living with dementia. There were 21 people living at the home on the day of our inspection.

Rating at last inspection:

At the last inspection, in November 2014, the service was rated Good. At this inspection, we found the service remained Good.

Why the service is rated Good:

People continued to be protected them from avoidable harm and abuse. Staffing levels continued to be sufficient to meet people's needs, as well as to enable staff the time to spend with people. People continued to receive their medicines safely.

People continued to enjoy the variety of meals provided, and continued to receive individual assistance with their eating and drinking needs. Staff continued to receive training which was relevant to the needs of the people living at The Leylands.

People continued to enjoy positive and respectful relationships with staff. People were able to enjoy their individual hobbies and interests. Staff continued to provide care which was tailored around people's individual preferences and needs.

The registered manager and provider had systems in place to monitor the quality of care people received. People, relatives and staff were positive about the running o the home, and felt their opinions and feedback mattered.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 15 July 2017

The service remains good.

Effective

Good

Updated 15 July 2017

The service remains good

Caring

Good

Updated 15 July 2017

The service remains good.

Responsive

Good

Updated 15 July 2017

The service remains good.

Well-led

Good

Updated 15 July 2017

The service is well-led.

People and their relatives were consulted on the running of the home. There was a system in place for monitoring the standard of care people received, and to ensure high standards were maintained.

People, relatives and staff were positive about how the home was managed.