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Inspection report

Date of Inspection: 3 October 2012
Date of Publication: 31 October 2012
Inspection Report published 31 October 2012 PDF


Inspection carried out on 3 October 2012

During a routine inspection

On our visit to the home in May 2011, we had some minor concerns about how the provider maintained compliance with the essential standards for ensuring that people experienced care, treatment and support that met their needs and protected their rights. The provider sent us a report explaining the actions they would take to become compliant. During this visit we found that the provider had taken actions and that the actions were effective to meet the essential standards.

We spoke with two people who lived at the home about the quality of care and observed how staff engaged with people. Both of the people we spoke with said they were more than happy with the care and support they received. One person said, �I can�t fault the care here� and another person said, �I am quite happy, there is nothing to improve.�

We spoke with three staff and looked at the care plans for four people who lived at the home. Staff knew people well and understood their role in helping people manage their lives. We saw that people�s abilities had been assessed and care and support was planned to promote people�s independence and encourage their involvement in the community. One care staff told us, �It�s a nice little home, it�s friendly. We have meetings with people and ask what they would like to eat and agree the menus. There is a choice every day.�