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Inspection report

Date of Inspection: 23 January 2012
Date of Publication: 28 February 2012
Inspection Report published 28 February 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

Staff were suitably trained and knowledgeable regarding the safeguarding of adults

User experience

All of the people we spoke with knew the names of staff and the manager and said they would tell them if they had any worries.

People living onsite told us they used the call system to alert staff if they needed help and that staff responded quickly when they pressed for help.

Other evidence

All of the people we spoke with knew the names of staff and the manager and said they would tell them if they had any worries.

People living onsite told us they used the call system to alert staff if they needed help and that staff responded quickly when they pressed for help.

Other evidence

The Service User Guide that was given to people advised how people could make complaints or compliments about the agency.

The provider told us there had not been any safeguarding adult allegations at the agency in the past 12 months.

Staff had access to the homes safeguarding adult policy and procedure and the Derbyshire County Council locally agreed procedure.

The manager of the home had completed Derbyshire County Council course to enable them to train staff in safeguarding adults. We spoke to two staff who confirmed they had received training in safeguarding adults and they would report any concerns to the manager.

There were two new employees who were yet to complete safeguarding adult training at the agency. One of these staff had completed a qualification in health and social care which included safeguarding adult as part of the course.

The agency had a policy and procedure in place to describe how peoples’ finances were to be protected from abuse.