We carried out a review of the data available to us about Descare Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Descare Ltd, you can give feedback on this service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and or who are autistic.
People were receiving safe care and treatment from regular and familiar staff. People and their relatives spoke positively about the care and support they were receiving. They told us the staff were kind, caring and treated them with respect. People were supported to lead the life they wanted with the support from staff. This included maintaining friendships, taking part in meaningful activities of their choice, and to continue to live in their own or the family home.
Staff had received training and were supported by the management team. Checks were completed before they started working with people. Risk assessments had been completed where there were gaps, such as a missing reference whilst they were following up to ensure a second reference was in place.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Care was planned with people and where relevant their relatives. Comprehensive assessments of people’s support needs were completed to ensure suitable skilled staff were matched with people.
There were systems to monitor the quality of the service. The registered manager and the management team had good oversight of the service. The registered manager was very hands on and worked alongside staff. They understood with growth of the business more formal systems needed to be in place to ensure people were receiving a quality service. A deputy manager had been employed to assist with these formal arrangements.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 8 December 2021 and this is the first inspection.
Why we inspected
This was a planned inspection to check whether the provider was meeting legal requirements and regulations, and to provide a rating for the service as directed by the Care Act 2014.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.