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Inspection Summary


Overall summary & rating

Good

Updated 30 November 2017

The inspection took place on 27 September 2017 and was announced.

Salisbury Terrace is registered to provide accommodation for up to three people who have a learning disability and autism who need support with their personal care. On the day of our inspection there were three people living at the service. The accommodation is provided over three floors of a large terraced house in a residential area in the outskirts of Liverpool. Access to the building and upper floors are by way of stairs.

At the last inspection on 2 July 2015 the service was rated Good. At this inspection we found the service remained Good.

The service had a relaxed and homely feel and people could move freely around the service as they chose. People were supported to have maximum choice and control over their lives and participate in activities they enjoyed.

People’s individual needs had been assessed and used to develop support plans. These provided staff with guidance about the care and support people needed and how they wanted this to be provided. People were consulted about their care to ensure wishes and preferences were met. People received their medicine safely and were supported to access the support of health care professionals when needed.

People received a varied and nutritional diet that met their preferences and were also supported to eat out at their choice of restaurants and cafes.

People were supported by a consistent staff team who knew them well. Staff had been recruited safely and had the skills and experience to meet people’s needs and provide effective care. People were protected from the risk of abuse because staff understood how to identify and report it.

Staff considered peoples capacity using the Mental Capacity Act 2005 (MCA) as guidance. The provider was meeting the requirements of the Deprivation of Liberty Safeguards (DoLS).

The management team were approachable and professional and staff felt any concerns would be taken seriously and acted on. Processes were in place to assess and monitor the quality of the service provided and drive improvement.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 30 November 2017

The service remains Good

Effective

Good

Updated 30 November 2017

The service remains Good

Caring

Good

Updated 30 November 2017

The service remains Good

Responsive

Good

Updated 30 November 2017

The service remains Good

Well-led

Good

Updated 30 November 2017

The service remains Good