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Archived: Favor House Good

The provider of this service changed - see new profile

Inspection Summary


Overall summary & rating

Good

Updated 10 October 2017

This inspection took place on 19 September 2017 and was unannounced.

Favor House provides accommodation and personal care for up to seven people who have a learning disability or autistic spectrum disorder. At the time of our inspection six people were living there.

There was a registered manager in place at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the

service is run.

At our last inspection, In October 2015 the service was rated Good. At this inspection we found the service remained Good.

People continued to receive care in ways which helped them to remain as safe as possible. Staff understood risks to people’s safety and supported people to receive their prescribed medicines safely. There was enough staff to provide support to people to meet their needs.

Staff received regular training, which gave them the skills to care for the people they supported. People were assisted to stay healthy by being assisted to access health professionals as they required.

People were supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice.

People enjoyed spending time with the staff that cared for them and were treated with dignity and respect. People were encouraged to maintain their own personal interests and take part in activities.

People's care was planned in ways which reflected their preferences and wishes. Relatives’ and health and social care professionals’ views and suggestions were taken into account when people’s care was planned. People knew how to complain. However no complaints had been made since our previous inspection.

People living at the home and their relatives were encouraged to give feedback on the service provided. The registered manager and provider regularly checked the quality of the care people received. Where actions were identified these were undertaken to improve people’s care further.

Inspection areas

Safe

Good

Updated 10 October 2017

This service remains Good.

Effective

Good

Updated 10 October 2017

This service remains Good.

Caring

Good

Updated 10 October 2017

This service remains Good.

Responsive

Good

Updated 10 October 2017

This service remains Good.

Well-led

Good

Updated 10 October 2017

This service remains Good.