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Archived: The Gables Rest Home Good

The provider of this service changed - see new profile

Inspection Summary


Overall summary & rating

Good

Updated 28 March 2019

About the service: The Gables Rest Home is a residential care home that was providing personal care up to 24 people aged 65 and over at the time of the inspection.

What life is like for people using this service:

¿ People were supported by staff who knew how to recognise potential abuse and who they should report any concerns to. People’s care considered their risks and reduced the risk of harm and where required, had access to equipment to support them. There were enough staff on duty to meet people’s social and care needs.

¿ People had a choice of food and were supported to maintain a healthy diet in line with their needs and preferences. Staff were trained to meet people’s needs and acted promptly to refer people to healthcare professionals when required.

¿ People enjoyed positive and caring relationships with the staff team and were treated with kindness and respect. People’s independence was promoted by staff who encouraged them.

¿ People’s needs and routines were know and supported by staff who ensured these were met and respected. People and relatives knew how to complain if needed, and were confident any comments or concerns were listened and acted on.

¿ People and staff were happy with the way the service was led and managed and the provider worked well with external professionals to ensure people’s needs were met.

¿ Service management and leadership was consistent and areas for improvements were identified. The registered manager gathered people’s views and experiences and any improvements were made.

¿ We found the service met the characteristics of a “Good” rating in all areas; More information is available in the full report

Rating at last inspection: Good (report published 6 May 2016)

Why we inspected: This was a planned inspection based on previous rating.

Follow up: There will be ongoing monitoring.

Inspection areas

Safe

Good

Updated 28 March 2019

The service was safe. Details are in our good findings below.

Effective

Good

Updated 28 March 2019

The service was effective. Details are in our good findings below.

Caring

Good

Updated 28 March 2019

The service was caring. Details are in our good findings below.

Responsive

Good

Updated 28 March 2019

The service was responsive. Details are in our good findings below.

Well-led

Good

Updated 28 March 2019

The service was well-led. Details are in our good findings below.