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Inspection report

Date of Inspection: 10 March 2012
Date of Publication: 10 April 2012
Inspection Report published 10 April 2012 PDF

Overview

Inspection carried out on 10 March 2012

During a routine inspection

On our arrival at the home people confirmed they enjoyed being in the home and that they were well cared for. One person told us that staff were �very, very good� and if they could not be in their own home then York House �would do fine.�

Everyone told us that they enjoyed their meals and when we discussed their needs, we were told that staff did know what to do and how they preferred to be helped. People told us they could speak with staff and have a laugh.

People living in the home and visitors did say that there was sometimes a bit of a wait if they needed to use the call bell. However, they did say that staff were usually available to help when needed and were always caring.