Last updated 14 August 2018
We carried out the inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the registered provider was meeting the legal requirements and regulations associated with the Health and Social care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This was a comprehensive inspection carried out by one adult social care inspector.

This inspection was unannounced on 28 June 2018 and announced on 5 July 2018.

As part of the inspection planning we reviewed the information the registered provider had given us since the last inspection. We looked at information provided by the local authority, safeguarding team and commissioning team. Feedback we received identified the registered provider had made good progress and further improvements had been made to the service since our last inspection.

We checked the information we held about the registered provider and the home. This included statutory notifications sent to us by the registered manager about incidents and accidents that had occurred at the home. A notification is information about important events which occur at the home that they are required to send us by law.

The registered provider had completed and submitted a Provider Information Return (PIR). This is a form that asks the provider to give us some key information about the home, what the home does well and any improvements they plan to make. This information formed part of the inspection planning and was used during the inspection visit.

During the inspection we spoke with three people living at the home, four relatives of people living at the home the registered manager, deputy manager, nurse, five staff including support and domestic staff and a healthcare professional. We observed staff supporting people throughout our visits.

We looked at three care plan files, three staff recruitment and training files, medication administration records (MARs), complaints, policies and procedures and other records that related to the running of the home.