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Archived: Tallington Care Home

The provider of this service changed - see new profile

Reports


Inspection carried out on 2 January 2014

During a routine inspection

On the day of inspection there were 37 people living at Tallington Care Home.

We spoke with three people who lived at the home. We were not able to speak with some of the other people due to their communication needs. One person said to us, "The staff are lovely here; everyone is so kind." Another person said, "I am well looked after." One member of staff said, "It's a nice home to work for; you can be very open with the management." We observed the care and attention people received from staff. All interactions we saw were appropriate, respectful and friendly. People's dignity was respected.

The accommodation was adapted to meet the needs of the people living there, was suited to caring for people with limited mobility and was properly maintained. Risks to people living in the home had been assessed. The home was warm and clean and was personalised to the people who lived there.

We saw that people's support plans and risk assessments reflected their needs and were up to date. Staff we spoke with were aware of the contents of the care plans, which enabled them to deliver safe care in line with those plans. The provider had systems in place that ensured the safe receipt, storage, administration and recording of medicines. Staff recruitment systems were robust.

Inspection carried out on 3 May 2012

During a routine inspection

On the day we visited Tallington Care Home there were 30 people living at the home. We spoke with four people living at the home, three relatives and visiting health care professionals.

People told us they liked living at Tallington. One person told us, “They are looking after me very well. I can’t grumble.” A relative told us, “You never expect them to end up here, but he’s happy and we are happy. When he got back here from being in hospital he told us it was nice to be home.” Records showed one relative had commented at a care review, “I know that the care he receives at Tallington manages Dads needs very well.”

During our visit we saw staff supporting people in an inclusive way. They appeared competent and confident in their roles.