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Favorita House Residential Home Good

All reports

Inspection report

Date of Inspection: 16 November 2011
Date of Publication: 23 December 2011
Inspection Report published 23 December 2011 PDF

Overview

Inspection carried out on 16 November 2011

During a routine inspection

People told us that they had the care and support they needed to remain well and healthy. Everyone we spoke to said good things about the staff like �They are kind� and �The staff are excellent�. People said that they thought that there were enough staff on duty.

People said they liked living at the home and they were involved in decisions about their care and support.

They told us that the food was good and that they were happy with their bedrooms.

People told us that they were satisfied and happy with the service. They said that the manager checked to make sure they were happy with the service.

One person told us that they had been unwell and staff made sure that they saw a doctor.

They told us that the staff treated them with respect, listened to them and supported them to raise any concerns they had.