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Inspection Summary


Overall summary & rating

Good

Updated 8 September 2017

The Old Vicarage provides accommodation and personal care to up to 16 older people some of whom are living with dementia. At this inspection, there were 12 people were living there.

At the last inspection on 12 May 2016, the service was rated Good. At this inspection we found the service remained Good, as the service continued to meet all relevant fundamental standards.

People continued to be supported in a safe way and were protected from avoidable harm and abuse. Risks to people were managed in a way that protected them and kept them safe from harm. Staff were aware of the risks people faced and the action required to minimise the risk and keep people safe. People were supported safely and their needs were met by sufficient numbers of staff. People told us there was always enough staff to support their needs and respond to them in a timely manner. People continued to receive their medicines safely.

People told us they had confidence in the abilities of staff to meet their individual needs. Staff received training and support that was specific to the people they supported. They were encouraged to undertake any training that was relevant to their role and felt supported and valued as part of a team. People were supported by staff to make their own decisions. When people lacked mental capacity to take particular decisions, staff took the required action to protect people's rights and ensure people received the care and support they needed. People’s dietary requirements were assessed and people were provided with sufficient food and drink.

People continued to receive support from staff who were kind, caring and compassionate. Staff were respectful of people’s privacy and dignity. People were listened to and felt able to voice their opinions and were involved in decision-making about their care and support they received.

People received care and support that was responsive to their needs. People’s care and support was tailored to meet people’s individual needs and preferences. People continued to be involved in activities and stimulation of their choice. People knew how to complain if they needed to and were confident any concerns would be addressed seriously by the registered manager.

People were cared for by a team of staff that were well-led. There were systems in place, which continued to monitor and assess the quality of the care provided. The home had been involved in forging links with the local community. They had become the local collection point for people in the village to collect their medicines.

Inspection areas

Safe

Good

Updated 8 September 2017

The service remains good.

Effective

Good

Updated 8 September 2017

The service remains effective.

Caring

Good

Updated 8 September 2017

The service remains caring.

Responsive

Good

Updated 8 September 2017

The service remains responsive.

Well-led

Good

Updated 8 September 2017

The service remains well-led.