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We are carrying out a review of quality at Woodtown House. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 3 September 2020

Woodtown House is a nursing home in one adapted building providing personal and nursing care to people with mental health difficulties. The service can support up to 22 people.

We found the following examples of good practice:

The staff were following up to date infection prevention and control guidance to help people to stay safe. The registered manager ensured staff understood why every measure was in place.

The provider provided training to ensure staff knew how to keep people safe during the COVID-19 pandemic.

Staff supported people to occupy themselves whilst maintaining their safety. A marquee has been set up in the grounds called ‘Woody’s bar’. This enabled people to access fresh air and have barbeques. There had been an increase in activities and mental health awareness week was celebrated. People baked cakes and wrote on them to describe how they were feeling. A collage had also been created with regards to the impact of Covid 19 on people’s mental health. The four seasons were the focus with winter being the start of the pandemic and summer being where things have changed for the future.

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The service ensures people have been tested for COVID-19 before the service agrees to admit them.

Residents are assessed daily for the development of a high temperature (37.8°C or above), a cough, as well as for softer signs such as shortness of breath, loss of appetite, confusion, diarrhoea or vomiting.

Staff helped people to stay in touch with family and friends through phone and video calls.

The manager was communicating with people, staff and family members regularly to make sure everyone had an understanding of precautions being taken, and how to keep people safe.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 3 September 2020

People were protected by systems in place to prevent and control infection.

Effective

Good

Updated 3 September 2020

Caring

Good

Updated 3 September 2020

Responsive

Good

Updated 3 September 2020

Well-led

Requires improvement

Updated 3 September 2020