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Archived: Highbury Residential Care Home Good

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 9 November 2012
Date of Publication: 11 December 2012
Inspection Report published 11 December 2012 PDF


Inspection carried out on 9 November 2012

During an inspection looking at part of the service

We carried out this follow-up inspection due to concerns against a number of outcomes which were inspected in August 2012. We re-visited the home to assess whether the provider had made sufficient improvements to the service.

As part of this inspection we spoke with three people who used the service, four members of staff working at the service, and two relatives of someone who was using the service.

People using the service told us they were generally happy living at the home. One person commented, "I think it's got a lot better. There's a lot more staff on and there's more help for us." Two people we spoke with told us they did not think they were allowed to go out of the home for a walk or allowed to go to their bedrooms during the day. One person said, when asked if they could go for a walk, "I don't think they'd let you do that." Another person told us they did not think they were able to use their bedroom during the day.

Staff reported to us that numbers of staff had been increased and that people's needs at the home were now being met. We observed sufficient staff on duty during our visit. One staff member told us, "A lot of changes have happened at the home. We used to struggle with a shortage of staff but now we have enough staff. I can see many changes."

We reviewed care plans at the service and found that these had been improved on since our last inspection.