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Inspection Summary

Overall summary & rating


Updated 21 May 2019

About the service: Ashcombe Court is a residential home. It provides accommodation and personal care for up to eight people with a learning disability, autism or mental health needs. At the time of the inspection there were eight people living at the service.

People’s experience of using this service: People felt safe and happy living at the service. People were supported by staff who knew people’s care and support needs well.

The service was person centred and supported people in their individual goals and wishes. Individual risks were identified, and guidance was in place to support people safely whilst maximising independence.

People enjoyed the food at the service. The environment was clean and homely. People were encouraged to personalise their living space. People chose how they wished to spend their time. For example, to access the community, take part in activities and go on trips and outings.

Feedback was gained from people through meetings and surveys. Systems were in place to monitor and improve the quality of the service.

For more details, please see the full report which is on CQC website at

Rating at last inspection: Good (January 2017)

Why we inspected: This was a planned inspection based on the previous rating. However, the inspection was brought forward due to information of concern we had received from external sources. We reviewed the information we had received as part of our inspection process and found that it was not substantiated.

Follow up: We will continue to monitor the service through the information we receive. We will inspect in line with our inspection programme or sooner if required.

Inspection areas



Updated 21 May 2019

The service was safe

Details are in our Safe findings below.



Updated 21 May 2019

The service was effective

Details are in our Effective findings below.



Updated 21 May 2019

The service was caring

Details are in our Caring findings below.



Updated 21 May 2019

The service was responsive

Details are in our Responsive findings below.



Updated 21 May 2019

The service was well-led

Details are in our Well-Led findings below.