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Inspection report

Date of Inspection: 4 March 2011
Date of Publication: 13 October 2011
Inspection Report published 13 October 2011 PDF

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People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The service made sure that staff were trained and people were protected from the risk of abuse.

User experience

One person said, "The staff here are good, they help me when I need it , but let me make my own decisions as far as I am able".

Another person said, "I like living here, we go to the theatre and football matches".

Other evidence

The manager told us that there were detailed safeguarding policies and procedures within the home. The protocols followed Durham County Council procedural framework and information was available for staff to follow should there be any concerns.

Information we had received from the home over a six months period confirmed that staff referred issues appropriately when a concern was raised. All of the staff spoken with confirmed that they had been trained in safeguarding and would know what to do if a suspicion of abuse was raised.