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Inspection Summary

Overall summary & rating


Updated 24 May 2019

About the service:

Peasmarsh Place is a residential care home that provides personal care and accommodation. There were 18 people living at the service at the time of the inspection. Some people were more independent than others. Some people were living with early stages of dementia.

People’s experience of using this service:

•People told us that they felt safe living at the service.

•Staff administered people’s medicines and medicines were managed safely.

•Potential risks to people’s health and welfare were assessed and managed to mitigate further risk.

•Checks and audits had been completed ensuring the quality of the service was consistent.

•The service continuously improved the quality of the care being provided.

•Accidents and incidents had been recorded. Themes and trends were investigated to help reduce the likelihood of them happening again.

•People told us there were enough staff to support them. Staff had been recruited safely and received training and supervision so they could carry out their roles effectively.

•Staff and the registered manager understood their responsibility to protect people from abuse.

•People’s needs were assessed, care plans were reviewed regularly.

•People were encouraged to make decisions about their care and how they wished to spend their time.

•There were activities taking place during the inspection and people told us there was plenty to get involved with.

•People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.

•When people were unable to make decisions about their care and support, the principles of the Mental Capacity Act were followed.

•The registered manager understood their responsibilities under Deprivation of Liberty Safeguards (DoLS) and had applied for authorisations when there was a risk that people may be deprived of their liberty to keep them safe.

•People had access to healthcare professionals and were supported to be as active as possible.

•People knew how to complain and were comfortable to raise any issues with the registered manager.

•We observed people being treated with kindness and respect. People were supported to be as independent as possible.

•The service was clean and infection control and prevention procedures were followed.

Rating at last inspection:

Good (report published 18 October 2016).

Why we inspected:

This was a planned inspection planned on the rating of the last inspection. We found that the service continued to meet the characteristics of Good.

Follow up:

We will carry out another scheduled inspection to make sure the service continues to maintain a Good rating.

For more details, please see the full report which is on the CQC website at

Inspection areas



Updated 24 May 2019

Service was Safe

Details are in our Safe findings below.



Updated 24 May 2019

The service was Effective.

Details are in our Effective findings below.



Updated 24 May 2019

The service was Caring.

Details are in our Caring findings below.



Updated 24 May 2019

The service was Responsive.

Details are in our Responsive findings below.



Updated 24 May 2019

The service was Well-Led.

Details are in our Well-Led findings below.