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Archived: Care Management Group - 361 The Ridge Requires improvement

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All reports

Inspection report

Date of Inspection: 4 December 2012
Date of Publication: 1 January 2013
Inspection Report published 1 January 2013 PDF


Inspection carried out on 4 December 2012

During a routine inspection

People we spoke with said that the home was comfortable and that the care staff looked after them well. One person said that they were “Really happy living at the home and went to college as well as spending time in their home." Another said they were "Happy and loved living there." One person showed us their room which was personalised with photographs and personal items important to them.

We found that people were involved in decisions about their life as far as was possible. We also saw that people were involved in the decisions about how the home was run and the décor of their rooms. Care plans and risk assessments were in place and reflected people's needs and aspirations. The home was clean and comfortable and the food provided was varied and nutritious.

We saw that quality assurance systems were in place and were audited regularly to ensure that the service was run in the best interests of the people who used the service.