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Care Management Group - Longdown Road Good

Inspection Summary


Overall summary & rating

Good

Updated 20 December 2018

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

This inspection took place on 25 October 2018 and was unannounced.

Care Management Group (CMG) Longdown Road is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

CMG Longdown Road in Epsom is registered to provide accommodation and personal care for up to 10 adults who have a learning disability. At the time of our inspection eight people live here. The service is delivered from a two-story house in a residential area.

It is a requirement of the provider's registration that they have a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager was present during this inspection.

CMG Longdown Road continues to provide a good level of care and support to people.

People were supported to stay safe. Staff understood their roles in keeping people safe from abuse, and avoidable harm. Risks to people’s health and safety were well managed. This was done with a regard to minimising the restrictions placed on people. People’s medicines were managed in a safe way, and they received them when needed. The home was kept clean by the staff team, with the help of the people who live here.

Accidents and incidents are reviewed by the registered manager and staff team to minimise the risk of them happening again.

No one new had come to live at the home since our last inspection. Procedures were in place to ensure that people’s needs would be assessed, to ensure the home environment would be suitable, and that staff had the skills to be able to meet those needs.

There is a sufficient number of staff deployed to meet people’s needs. A robust recruitment and selection process is in place. This ensures prospective new staff have the right skills and are suitable to work with people living in the home.

People have enough to eat and drink. Food and drink preferences are met through a varied and nutritious diet. People have access to health care professionals when the need arises, as well as for routine check-ups to keep them healthy. Where people lacked the capacity to make specific decisions, the stuff understood and followed the requirements of the Mental Capacity Act 2005. This ensured that decisions made for people in their best interest and any restrictions put into place to keep them safe were done in a lawful way.

People are supported by kind and caring staff. Staff have worked here for many years, and have built caring relationships with people and enjoy their company. People are supported to maintain relationships that are important to them. People are provided with the care, support and equipment they need to stay as independent as possible.

Care records are comprehensive and give a detailed description of the person, and their individual needs. Staff provide care and support that responds to th

Inspection areas

Safe

Good

Updated 20 December 2018

The service remains Good

Effective

Good

Updated 20 December 2018

The service remains Good

Caring

Good

Updated 20 December 2018

The service remains Good

Responsive

Good

Updated 20 December 2018

The service remains Good

Well-led

Good

Updated 20 December 2018

The service remains Good