The Care Quality Commission
  • Care Home
  • Care home

Archived: Care Management Group - 2 Beacon Road

2 Beacon Road, Herne Bay, Kent, CT6 6DH (01227) 360334

Provided and run by:
Care Management Group Limited

All Inspections

18 December 2012

During a routine inspection

People who use the service were unable to communicate and tell us what they thought of the quality of the care due to their communication difficulties. Through observation however during the site visit we were able to observe staff supporting people who use the service in a respectful way and that staff took time to explain where possible the options available and involved them in many activities.

We visited the service just before it started to get dark and noted that all the ceiling light fittings were broken. Later as darkness approached we saw that this made the environment very low in light. Small lamps were found lighting darker areas of the service. Kitchen appliances were either missing or broken. Exposed wires were evident within one broken ceiling light along with a broken fan in the dining room.

Hazards were found within the garden with broken storage units rubbish and garden equipment spades / electrical equipment not suitably stored in that it was accessible to a vulnerable adult. Broken plugged in 240v mains Christmas decorations also posed an additional risk within one of the rooms.

7 May 2011

During a routine inspection

People who use services told us that they were happy at the home and that they felt safe. A care manager told us that they thought the home was meeting their client's needs and that they and the person's family thought that their client was happy there.

People told us that they went out and took part in a range of activities. They said that their hobbies and interests were supported. A care manager said that people had the opportunity to take part in a range of activities including community based activities.

One person said 'the staff are marvellous, I love the staff' A care manager told us that staff were aware of peoples' needs and that staff could communicate well with people.

People using services said that they were involved in the running of the service including the cooking and the cleaning. A care manager said that the home was clean when they visited. People told us that they were happy with their bedrooms and communal areas were adequate.