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Archived: Fun and Breaks (Chichester and Arun)

This service is now registered at a different address - see new profile

All reports

Inspection report

Date of Inspection: 6 February 2013
Date of Publication: 20 February 2013
Inspection Report published 20 February 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We carried out a visit on 6 February 2013, observed how people were being cared for, talked with carers and / or family members and talked with staff.

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

Volunteers received appropriate professional support and development.

We saw records that showed volunteers received supervision every six weeks. A volunteer spoken with confirmed this. The manager told us that as volunteers, not all undertook individual supervision but the service held frequent meetings and information days which volunteers were encouraged to attend. We saw that one was planned for Saturday 9 February. This was planned to cover challenging behaviour and communication.

All volunteers received a one day induction and pass a 1st Aid course (Emergency life support for children) before being introduced to a family. A volunteer spoken with confirmed this. The induction covered disability awareness, child protection, health and safety, moving and handling, infection control, medication and Fun and Breaks practices. The manager also told us that the service had a book budget and could buy books to support volunteers.

We saw that the service published a quarterly newsletter keeping volunteers up to date with events in the organisation and upcoming meetings and training. Volunteers were reminded that they could telephone the office at any time to discuss any issues that arise.

Volunteers were offered Hepatitis B vaccination.

The manager told us that there were clear lines of responsibility and accountability