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Inspection Summary


Overall summary & rating

Good

Updated 27 August 2020

Stanhope Lodge is a residential care home providing personal care to up to 28 people with a learning disability and/or behaviour that challenged and other complex needs. The service currently accommodates 18 people across nine buildings, each of which has separate adapted facilities. People have access to gardens surrounding the service.

We found the following examples of good practice.

Stanhope Lodge had been able to respond quickly to the pandemic, making full use of the layout of the site. There was a building at the main entrance which had been set aside for staff to change clothes and put on personal protective equipment on arrival. The reception had created an external welcome area where temperatures were taken and all visitors were risk assessed. Staff worked in individual cottages on the site which reduced the risk of cross infection.

The provider had installed Wi-Fi and routers to allow people to keep in contact with families and friends as well as giving access to on-line activities during the pandemic. The training and education of the staff and supported people had been inclusive and individual. This had resulted in supported people being comfortable with staff wearing face masks. People were now able to wear their own masks to go shopping.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 27 August 2020

We were assured that the provider managed infection prevention and control through the coronavirus pandemic.

Effective

Good

Updated 27 August 2020

Caring

Good

Updated 27 August 2020

Responsive

Good

Updated 27 August 2020

Well-led

Good

Updated 27 August 2020