The Care Quality Commission
  • Doctor
  • GP practice

Jarvis Medical Practice

Overall: Good read more about inspection ratings

Glodwick Primary Care Centre, 137 Glodwick Road, Oldham, Lancs, OL4 1YN (0161) 271 3120

Provided and run by:
Hope Citadel Healthcare Community Interest Company

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Jarvis Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Jarvis Medical Practice, you can give feedback on this service.

17 June 2022

During a routine inspection

We carried out an announced inspection at Jarvis Medical Practice on 17 June 2022. Overall, the practice is rated as Good with the following key question ratings:

Safe - Good

Effective - Good

Caring - Good

Responsive - Good

Well-led - Good

Why we carried out this inspection

This was a full comprehensive inspection due to changes to the registration of the practice.

How we carried out the inspection/review

Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our inspections differently.

This inspection included:

  • A site visit by the Lead inspector.
  • Conducting staff interviews remotely.
  • Staff completing questionnaires.
  • Completing clinical searches remotely on the practice’s patient records system and discussing findings with the provider.
  • Reviewing patient records remotely to identify issues and clarify actions taken by the provider.
  • Requesting evidence from the provider.

Our findings

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as Good overall.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice adjusted how it delivered services to meet the needs of patients during the COVID-19 pandemic. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Improve childhood immunisations in line with WHO targets.
  • Improve the level of cervical screening.

We found an area of outstanding practice:

  • Bereavement support, for patients, families and staff, was exceptional. The advanced nurse practitioner team worked with patients, families and care homes to help patients with their end of life wishes, and they arranged for memory boxes to be made for relatives.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care