Ordinary Life Project Association - 19 Berryfield Road

Updated 16 March 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

The inspection was carried out by one inspector.

Service and service type:

19, Berryfield Road is a care home. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection:

The inspection was unannounced.

What we did:

We reviewed information we had received about the service since the last inspection in September 2016. This included details about incidents the provider must notify us about. We used information the provider sent us in their Provider Information Return. Providers are required to send us key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections.

During the inspection we spoke with three people living at the service. We spoke with one member of permanent staff and one agency member of staff. The registered manager was on leave at the time of the inspection so we were unable to speak with them. We reviewed two people’s care and support records and five staff files. We also looked at records relating to the management of the service such as incident and accident records, meeting minutes, recruitment and training records, policies, audits and complaints. We visited the provider’s office to review recruitment records and spoke with the service co-ordinator.

Updated 16 March 2019

About the service:

19 Berryfield Road is a residential care home. It provides accommodation and personal care for up to four adults with a learning disability. At the time of the inspection there were three people living at the service. The home is a semi-detached property in a residential area of Bradford on Avon.

People’s experience of using this service:

People were supported by a small and consistent staff team. People told us the staff were kind and caring and that they had good relationships them. People were encouraged and supported to maintain their independence. The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

Care plans were person centred and included people’s individual goals for the coming year. People told us they were actively involved in their care plans and that they were supported to attend activities and do the things they wanted to do. People had active and varied social lives.

Regular feedback was sought from people and staff through meetings and questionnaires. People told us they felt comfortable in raising any concerns or issues.

Rating at last inspection: Good (September 2016).

Why we inspected: This was a planned inspection based on the previous rating.

Follow up: we will continue our on-going monitoring of the service and all information we receive. We will use theis information to determine when we next inspect the service.