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Archived: Majestic Care Home

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Reports


Inspection carried out on 11 January 2012

During an inspection looking at part of the service

We spoke to people about their experiences living in the home and were told the staff team provided sensitive and flexible personal care support and they felt well cared for.

�I have no complaints, if I need anything I just have to ask" .

�I am happy with the staff. They are always available when you need them. They looked after me really when I was taken poorly recently�.

The care and the food are very good. They cope with some of the more difficult residents really well in my opinion�.

�I am very happy. The staff are all very kind and caring towards me. They are very patient and understanding�.

Inspection carried out on 22 November 2011

During an inspection looking at part of the service

One person we spoke with had chosen to manage some of their own medicines. They knew what the medicines were for and felt able to manage their condition.

Inspection carried out on 29 September 2011

During a routine inspection

The Majestic is registered to provide personal care for a maximum of 19 older people. The home is an adapted property, which is situated on the promenade at Bispham. The accommodation comprises of 19 single bedrooms, of which 14 have en-suite facilities. A stair lift enables people to gain access between the ground and first floor.

Inspection carried out on 21 July 2011

During an inspection in response to concerns

People wishing to self-administer medication were able to do so. One person who had chosen to self-administer some of their medicines told us they knew what their medications were for as they had used them for a long time. Care workers told us that they did not keep homely remedies for the treatment of minor ailments. But, one person told us that care workers had acted quickly when they needed something from the doctor.

Reports under our old system of regulation (including those from before CQC was created)