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Archived: THMG Bromley Clinic

The provider of this service changed - see new profile


Inspection carried out on 26 November 2012

During a routine inspection

Audits to monitor people’s satisfaction with the service were in place and the results of these demonstrated a high satisfaction with the service. The person using the service who we spoke with was very happy and readily compared it to other services that she had visited saying that she felt “very reassured and confident" with this service and that she was "confident that the service was looking after her as a person and not just a paying customer."

All reasonable measures had been taken to allow for disabled persons access. The clinic was visibly clean and had a range of equipment. The staff were easily identified as they were in uniform. Medical notes were stored safely and securely.