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FitzRoy Supported Living - Trafford Good

All reports

Inspection report

Date of Inspection: 14 December 2012
Date of Publication: 10 January 2013
Inspection Report published 10 January 2013 PDF

Overview

Inspection carried out on 14 December 2012

During a routine inspection

The support for people living at Lorraine Road varied depending on their assessed needs. People were supported in accessing the local and wider community and took part in activities in and away from their own home.

During our visit we spoke with two people who lived at Lorraine Road. One person said they were �happy� and �liked the staff as they helped them�. The second person was looking forward to attending a Christmas party that evening.

We observed staff interacting with people. It was clear staff understood their needs and had a good relationship with them.

We also spoke with staff about working for the service. They told us that there was �good communication� between the team and felt there were sufficient staff available to support people.

We did find that some information contained within care records and policies and procedures needed reviewing so that the information was accurate and up to date.