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We are carrying out a review of quality at Gladstone House. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 19 April 2017

Gladstone House is a care home that provides accommodation and personal care for up to 12 younger adults with mental health conditions. There were nine people living at service on the day we inspected. The building is a converted hotel with a more recent extension. The property has no garden and car parking is on the road outside the service. It is situated close to public gardens.

At the last inspection this service was rated Good. At this inspection we found that the service remained Good.

There was a registered manager at this service who had been registered with the Care Quality Commission since June 2011 .

We found that the service was safe. There were sufficient staff on duty to meet the needs of people who used the service and they were trained in subjects which were reflective of their role and people's needs. They had been trained in safeguarding adults and were aware of reporting procedures.

Risks to people's health and safety had been identified and recorded. Premises safety was maintained through regular checks of services and equipment.

Medicines were managed safely and people who used the service had access to healthcare professionals when needed.

People were supported to have maximum choice and control over their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People's nutritional needs were met.

People chose what activities they wished to take part in and led their lives as they chose.

Staff were kind and caring and showed respect to people.

Care plans were person centred and were reviewed regularly.

If people had any concerns or complaints there was a policy displayed telling them what action to take. No complaints had been made.

There was a clear management structure within the service. The organisational values reflected the way people were supported.

There was a quality monitoring system in place.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 19 April 2017

The service remains Good.

Effective

Good

Updated 19 April 2017

The service remains Good.

Caring

Good

Updated 19 April 2017

The service remains Good

Responsive

Good

Updated 19 April 2017

The service remains Good

Well-led

Good

Updated 19 April 2017

The service remains good