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Broomhouse Nursing Home Good

Inspection Summary


Overall summary & rating

Good

Updated 21 December 2019

Broomhouse Nursing Home specialises in providing nursing and personal care for up to 40 people who have a learning disability or autism or other associated and complex needs across four separate units, each of which has separate adapted facilities. All units had people living with complex needs, however, people living on the ground floor were slightly more independent. Nursing staff work across the two floors to support people with their nursing needs. There were 37 people living in the service on the day of our inspection.

People’s experience of using this service and what we found

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes.

The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that was appropriate and inclusive for them.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported

this practice.

Systems were in place to monitor the safety of the service which ensured peoples' risks were mitigated and lessons were learnt. Action plans had been put into place to ensure the service continuously improved. People were supported by staff who routinely promoted privacy and dignity. Comments from relatives and people were positive.

People had access to a range of health and social care professionals for advice, treatment and support. Nurses and care staff monitored people's health and well-being effectively and responded quickly to any concerns. Medicines were managed, stored, administered and disposed of safely. Nurses had their competencies checked at regular intervals they also received clinical supervision from the registered manager and had opportunity to attend training to maintain their professional registration.

Staff were recruited and trained to a good standard. Staff received supervision and had checks on their knowledge and skills. There was enough staff to meet people’s needs.

Quality monitoring systems were in place and the registered manager had responsibility to report and significant events including accidents and incidents to the quality monitoring manager.

The service was safe clean, tidy and well maintained. People had access to a complaints procedure which had been developed in pictorial and easy read format for those people who found written procedures hard to understand.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection:

The last rating for this service was good (published 26 July 2017).

Why we inspected

This was a planned inspection based on the previous rating.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Broomhouse Nursing Home on our website at www.cqc.org.uk.

We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 21 December 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 21 December 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 21 December 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 21 December 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 21 December 2019

The service was well led.

Details are in our well led findings below.