The Care Quality Commission
  • Care Home
  • Care home

Archived: Affinity Trust - 1 Beech Close

1 Beech Close, Beech Road, Dunstable, Bedfordshire, LU6 3SD (01582) 663552

Provided and run by:
Affinity Trust

All Inspections

31 July 2013

During a routine inspection

During our inspection of Affinity Trust 1 Beech Close, we used a number of different methods to help us understand the experiences of people using the service. This was because the people using the service had complex needs which meant they were not able to talk with us about their experiences. We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experiences of people who could not talk with us.

We saw people who use the service were engaged in activities they liked and enjoyed. They displayed a positive emotional response to much of their interaction with staff. People appeared clean, tidy and well cared for. We found well documented support plans of how the service would meet each person's needs. We saw those needs were met by a competent and knowledgeable staff team who were supported with regular training, supervision and appraisal.

We saw the premises was clean, suitably designed, and adequately maintained. In general, processes designed to prevent and control the risk of infection were well implemented. We found the service carried out regular safety checks and maintained well completed records on those checks. We also found that arrangements were in place to deal with foreseeable emergencies.

4 January 2013

During a routine inspection

When we visited the Affinity Trust 1 Beech close on 4 January 2013, we found that people were satisfied with the care and support they received. We observed that people were offered support at a level which encouraged independence and assured their individual needs were met. The staff were friendly and courteous in their approach to people and interacted confidently with them. We noted that people were encouraged to express their views about the quality of care in the home. They were also involved in planning their care, making decisions about their support and treatment, and how they spent their time. Due to the varying levels of communication that the two people currently using the service had, it was difficult to discuss their care with them in any depth. However, within the care files we saw that people and or their families had been involved with, and agreed with the particular care needs that had been identified for them.

30 September 2011

During a routine inspection

During our visit on 30 September 2011 we were not able to ask people about how they feel about living at 1 Beech Close as the two people who were at home chose not to speak with us. We saw that staff were attentive to people's needs and people were relaxed and comfortable in the home. One person's family had written to the staff thanking them for making their relative's birthday a special day.