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Inspection Summary


Overall summary & rating

Good

Updated 22 September 2017

The Old Coach House is a care home for up to five people who have a learning disability and sensory impairment. At the time of our inspection five people were living at this home.

At the last inspection in September 2015 the service was rated Good.

At this inspection we judged the service provided remained Good.

Why the service is rated Good.

People received the support they required to live a full and active life while maintaining their safety and well-being. There were sufficient staff to meet people’s needs and the registered provider had robust recruitment checks to ensure new staff were suitable to work in adult social care.

People’s risks had been assessed and staff knew what action to take to keep people safe. People received their medicines as prescribed.

Staff had received training and support to ensure they were aware of people’s needs and how to meet them. People received the help they required to maintain good health, to attend health appointments and have enough to eat and drink.

People were supported, as far as possible to have choice and staff supported people in the least restrictive ways possible. When restrictions on people’s liberty were necessary the registered manager had ensured the correct applications had been made to protect each person’s legal rights.

People were supported by staff who were kind and caring and who treated them with dignity and respect. Staff knew people well and supported people to maintain their independence. A range of activities and opportunities were provided each day that were tailored to each person’s needs and preferences. People had been supported to maintain links with people that were important to them.

We received consistent feedback that the home was well run, and that the registered manager was supportive and approachable.

The registered manager and registered provider had a wide range of checks and audits in place that ensured the on-going safety and quality of the service.

Inspection areas

Safe

Good

Updated 22 September 2017

The service remained good.

Effective

Good

Updated 22 September 2017

The service remained good.

Caring

Good

Updated 22 September 2017

The service remained good.

Responsive

Good

Updated 22 September 2017

The service remained good.

Well-led

Good

Updated 22 September 2017

The service remained good.