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Inspection Summary


Overall summary & rating

Good

Updated 10 October 2017

The inspection took place on 14 August 2017 and was announced.

Sense – 18 Watergate is a care home which provides personal care for up to five people who experience a range of learning disabilities, physical disabilities and sensory impairments. The accommodation includes private ensuite bedrooms and shared communal areas. There were five people living at the home when we inspected.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Where necessary people had been referred for a Deprivation of Liberty Safeguards assessment and staff supported people to make choices about their care.

Staff received appropriate training and support to ensure that the care provided was safe and met people’s needs. This allowed staff to ensure that medicines were managed safely and that risks to people were identified and care was planned to keep minimise risks. Staff had received training in how to keep people safe from abuse and knew how to raise concerns. Thorough recruitment checks ensured that staff were safe to work at the home with vulnerable people.

Care plans fully reflected people’s needs and supported staff to provide personalised care. People were able to make choices about their meals and helped staff to prepare their meals. Where needed food was modified to appropriate textures for people to eat safely and the equipment provided at meal times supported people’s independence. Activities offered supported people to engage with their local community and enabled them to live a busy life.

There were effective audits in place to monitor the quality of care that people received. Systems supported people using the service and their families to raise any concerns they had about the care provided. The registered manager kept up to date with changes in best practice.

Inspection areas

Safe

Good

Updated 10 October 2017

The service was safe and remains good.

Effective

Good

Updated 10 October 2017

The service was effective and remains good.

Caring

Good

Updated 10 October 2017

The service was caring and remains good.

Responsive

Good

Updated 10 October 2017

The service was responsive and remains good.

Well-led

Good

Updated 10 October 2017

The service was well led and remains good.