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Inspection report

Date of Inspection: 23 August 2012
Date of Publication: 26 September 2012
Inspection Report published 26 September 2012 PDF | 85.24 KB

Overview

Inspection carried out on 23 August 2012

During a routine inspection

People told us that they like living in the home and they like the staff. One staff member said, "We know the residents very well indeed." When one member of staff told us about how they communicated effectively, they said, "We use objects of reference. With xxxx we show him a coat when asking him if he wants to go out."