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SENSE - 138 Bradford Road Good

Inspection Summary


Overall summary & rating

Good

Updated 28 February 2020

About the service

SENSE – 138 Bradford Road is a residential care home providing personal care to 3 people living with a learning disability.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside the building to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.

People’s experience of using this service and what we found

There were enough staff recruited safely to meet people’s needs and people were safeguarded from potential abuse.

People received their medicines as prescribed and infection control measures were in place.

People had access to health and social care services, and staff who were trained and supported appropriately ensured people’s nutritious intake was balanced and their ongoing health and wellbeing monitored.

Staff were kind and caring, supported people’s decisions and ensured their privacy, dignity and independence were maintained and promoted.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Care plans contained good detailed person-centred information, and care plans were updated regularly to ensure people’s needs continued to be met.

People were supported to maintain social relationships and actively partake in activities relevant to their social needs and interests.

Staff were confident in the leadership of the service and the provider had a clear set of values which informed its purpose. There were good quality assurances processes in place to ensure the quality of the service delivered was continuously improving.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 28 June 2018).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 28 February 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 28 February 2020

The service was effective.

Details are in our safe findings below.

Caring

Good

Updated 28 February 2020

The service was caring.

Details are in our safe findings below.

Responsive

Good

Updated 28 February 2020

The service was responsive.

Details are in our safe findings below.

Well-led

Good

Updated 28 February 2020

The service was well-led.

Details are in our safe findings below.