• Care Home
  • Care home

Sidney Avenue Lodge Residential Care Home

Overall: Requires improvement read more about inspection ratings

24 Sidney Avenue, Palmers Green, London, N13 4UY (020) 8889 1429

Provided and run by:
Greenfields Residential Care Homes Limited

Latest inspection summary

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Our current view of the service

Requires improvement

Updated 24 September 2025

Sidney Avenue is a ‘care home’ located in North London and providing personal care and support to people with learning disabilities and/or autistic spectrum as well as dementia, mental health conditions and physical disabilities.The home also worked with the Greek community, although there were people of other cultures living at the home. The home could support up to 8 people. At the time of the assessment, the home was supporting 7 people. Not everyone living at Sidney Avenue received a regulated activity; CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided.

This was an unannounced assessment, which means the provider was not told an assessment was going to be starting before. We visited the home on 30 September and 16 October 2026.

We inspected the home because there had been concerns raised by the local authority following a quality assurance visit, around governance of the home, a lack of comprehensive care plans and risk assessments and people’s needs not always being met effectively.

We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Overall, we found people received a high level of care and support. Staff knew people well and understood their needs. However, we found a lack of updated documentation to support the delivery of good care The registered manager confirmed they had lapsed in this area and would be addressing this.

At our last inspection in 2019 we rated the service as good. At this inspection the service has deteriorated to requires improvement. We found 2 breaches of regulation and the provider was in breach of regulation relating to safe care and treatment and good governance. ​

We have asked the provider for an action plan in response to the concerns found at this assessment.

 

People's experience of the service

Updated 24 September 2025

People told us they liked living at Sidney Avenue. Relatives commented on the family atmosphere and how well staff knew people. The majority of people had been living at the home for many years and got along well.

All the people living at the home were able to speak with us and tell us their experience of the care and support they received. People were very complimentary of the food provided and told us they were able to request what they wanted to eat. People were supported to do activities they enjoyed and meant something to them. Staff also understood, for some people, consistency and routine was important. We saw multiple examples of kind and caring interactions throughout the inspection which showed staff knew people well.