Archived: Anglesey Court

26 Crescent Road, Gosport, Hampshire, PO12 2DJ (023) 9258 2322

Provided and run by:
K P Hoare

All Inspections

12 November 2012

During a routine inspection

We spoke to three people during our visit. We also spoke to three relatives of people to ask for their views on the service provided by the home.

People told us they liked living at the home. One person said, 'It's very good here.' Another person said, 'I'm quite happy here.' One person spoke of the benefit they derived from being able to talk to the staff and other people in the home.

People said they were treated well by the staff, although one person said one staff member did not always respond when requests were made.

People said they were looked after well. One person said, 'They look after me well.' Another person said the support they received from their designated keyworker was good. People said they were aware they had a care plan and that these had details of their care needs.

People confirmed they had access to a call point in their rooms so they could ask for assistance. Staff were said to have responded when people used it. People also said there were enough staff on duty.

People confirmed they were asked their views about the service provided by the home and that they were able to attend meetings to discuss subjects such as the food and activities.

We found a lack of privacy on a bathroom door. Care plans did not always detail how people were to be supported. Personal records were not securely stored. We referred fire safety matters to the fire service where we found these were not sufficient.

17 May 2012

During an inspection looking at part of the service

On this occasion we did not ask people their opinions about this outcome. The improvements we asked for related mainly to the paperwork in place and the lack of training provided to staff in relation to people who were not able to give their consent.

1 November 2011

During a routine inspection

People told us they were happy in the home. They said they were well looked after and staff were friendly and helpful. They said they were able to make choices about how they spend their time and felt able to speak out if they were unhappy.