Wirral Hospice St John's

Updated 26 October 2022

Wirral Hospice St John’s is a hospice providing palliative and end of life care to adults with life limiting conditions. The hospice is situated in Higher Bebington, on the site of the Clatterbridge Hospital and services the Wirral community. The hospice has 16 inpatient beds. At the time of the inspection 10 patients were being cared for on the inpatient unit.

Facilities include an inpatient unit, hospice at home service, outpatient services and wellbeing and family support services. The director of clinical services was the registered manager.

The service is registered with the CQC to provide:

Treatment of disease, disorder and injury

Diagnostic and screening procedures

Updated 26 October 2022

Our rating of this service stayed the same. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents well and learned lessons from them.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually.

However:

• Not all staff administering medicines through a syringe driver had completed a competency assessment as part of training updates.

Updated 26 October 2022

Our rating of this service stayed the same. We rated it as good. See the summary above for details.